Chatham County Continuing Education is hosting a training series designed for supervisors and individuals wanting to learn management techniques. This 16-hour credit course will meet four times from February through March. Coursework will utilize group discussion, video and case studies with participants practicing new skills and receiving instructor feedback. Workbooks with exercises will be provided for each session.
Course Outline
Week 1 February 7, 2012: Developing Goals and Standards
Providing managers with the specific methods necessary to establish measurable, attainable, results –orientated, and time-framed performance standards. The session provides the steps that gain team member agreement and commitment to those performance standards.
Week 2 February 21, 2012: Providing Performance Feedback
This module demonstrates how evaluation is done by the experts. Each team member is requested to evaluate their performance against the standard. This accomplished, the stage is set for a summary evaluation by the supervisor that will be clear and credible to the team member.
Week 3 March 6, 2012: Improving Work Habits
Provides the tools necessary to address work habits such as Absenteeism, Repeated Tardiness, Disruptive Conduct, Dress Codes and much more. Addressing issues in a way that will correct the problem and improve team member self-confidence often lost by just quoting company policies.
Week 4 March 20, 2012: Effective Discipline
Giving team leaders an effective method of discipline that will preserve team members’ self-respect and ego while changing the unacceptable behavior. The process encourages self-discipline and motivates team members to achieve company goals.
Cost: $260.00 includes workbooks and all materials.
Location: Pittsboro Campus, 764 West Street, Pittsboro, NC 27312, Conference Room 2
Time: 1:00 – 5:00 p.m.
Contact: Continuing Education at 919-542-6495 ext. 8044
Last day to register is January 31, 2012
Co-Sponsored and endorsed by the Chatham Chamber of Commerce
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